Bilingual Teller Specialist - Chemeketa Branch

Maps Credit Union; Salem (OR); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Employer-paid Life Insurance

Employer-paid Short-Term and Long-Term

401(k) retirement plan with employer

Generous paid time off

10 paid holidays per year

Employee Assistance Program

Student loan paydown program

Employee loan discount program

Wellness incentives

Job summary

Maps Credit Union is hiring a full-time Bilingual Teller Specialist for our Chemeketa Branch in Oregon. The role focuses on delivering excellent customer service, handling cash, and supporting members with account services while pursuing branch goals.

The position requires a high school diploma, 1 year of cash handling and 1 year of customer service experience, and fluency in English and Spanish. Training is provided; bondability is required.

Qualifications

• High school diploma or equivalent.
• At least 1 year cash handling experience and 1 year customer service experience.
• Bilingual in English and Spanish is required.

Responsibilities

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Achieve personal and branch monthly goals.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Description

Do you love your community and want to make a difference? Are you passionate about customer service and helping people succeed financially? Maps Credit Union seeks a full-time Bilingual Teller Specialist who is friendly, collaborative, and a great communicator for our Chemeketa Branch.

Our Teller Specialists are valued for their ability to:

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Achieve personal and branch monthly goals.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

As a new Teller Specialist, you will receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in starting a career in Financial Services and supporting the local community, we hope you’ll consider joining us!

Requirements

Qualified candidates will have the highest level of ethical behavior and a high school diploma or equivalent. A minimum of 1 year of cash handling experience and 1 year of customer service experience, or an equivalent combination of training and experience, is required. Bilingual in English and Spanish is required. Must be bondable.

Starting wage

Starting wage is $19.50 per hour, plus the opportunity to earn monthly incentives. Bilingual positions receive an additional .50 cents per hour bilingual pay differential.

Schedule

Monday - Thursday 8:45am-5:45pm and Friday 9:00am-6:30pm. Must be available to work rotating Saturdays from 9:30am-3:00pm.

To show our appreciation to employees, we offer:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• 401(k) retirement plan with employer matching
• Generous paid time off, starting at 12 hours per month
• 10 paid holidays per year
• Employee Assistance Program
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

Why employees are proud to work here:

• We offer paid volunteer time
• We provide financial education for youth and adults
• We provide grants to teachers in the valley
• We offer scholarships for local high school seniors headed to college

About Maps:

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 84,000 members at 14 branch locations and supports over 370 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.