Teller

Oregon State Credit Union; Albany (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bonus incentives

Paid holidays and PTO

401k plan with match

Excellent health benefits for employee

Language differential for Spanish

Job summary

Oregon State Credit Union in Albany, Oregon seeks a Teller to process deposits, withdrawals and check cashing while delivering outstanding member service. You will consult with members to address needs, handle transfers and loan payments, and help balance daily transactions with accuracy.

The role requires at least six months of cash handling or customer service experience, a high school diploma, and strong communication skills.

Qualifications

• Six months of customer service or retail experience with cash handling preferred.
• High School Diploma or GED required.
• Excellent listening, communication, and interpersonal skills.
• Bilingual in English and Spanish preferred; language pay differential available.
• Ability to resolve basic account inquiries and maintain confidentiality.

Responsibilities

• Assist members with deposits, withdrawals, transfers, loan payments and check cashing.
• Consult with members to understand needs and provide solutions.
• Resolve basic account inquiries and support daily branch balancing.
• Maintain professionalism, accuracy and compliance with policies.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Attention to detail

Confidentiality

Education

High School Diploma or GED

Tools

POS software

Banking software

Job description

Leverage your customer service and cashiering experience to jumpstart your career with Oregon State Credit Union. As a member-owned, community-focused credit union that values integrity, unsurpassed service, and member focus, we are looking for a Teller to join our team and make a meaningful impact in our members' lives. As the front line of the branch, Tellers play a vital role in creating positive member experiences and building genuine connections every day.

As a Teller, you will assist members with essential financial transactions including deposits, withdrawals, transfers, loan payments, and check cashing. You will also consult with members to understand their needs and provide solutions that support their best financial interest, help resolve basic account inquiries, and support daily branch balancing activities. This role requires strong attention to detail, professionalism, and a genuine passion for helping others.

What you will need to be successful:

• At least six months of relevant customer service or retail experience required with prior cash handling experience and general computer/keyboarding skills highly preferred
• High School Diploma or GED equivalent required
• Excellent listening, communication, and interpersonal skills
• Bilingual in English and Spanish highly preferred. Candidates who demonstrate proficiency in Spanish are eligible for a language pay differential
• Strong problem-solving skills with the ability to independently resolve challenges using available resources and maintain composure and professionalism in demanding situations
• Demonstrated commitment to confidentiality and compliance with credit union policies, procedures, and applicable laws and regulations, including BSA/AML/OFAC requirements

Ways we'll appreciate you:

• A collaborative and positive workplace culture and a supportive team
• Initial and on-going training with promotion and career advancement opportunities
• Competitive wages, incentive bonuses, paid holidays and paid time off
• 401k Plan with a generous credit union match!
• 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
• Tax-saving Flexible Spending and Health Savings Plans
• Premier membership perks, loan discounts, company clothing, wellness and recognition programs, and more!

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service and care you'll provide for our members is at the very heart of our business and critical to both our members' and the credit union's financial success.

Work type: Full-time, On-Site and Non-Exempt
Schedule: Must be available for work Mon-Fri between the hours of 8 am and 6:15 pm

Compensation: $20/hr + bonus and incentives. Language pay differential available for candidates proficient in Spanish

Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.

The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.