Bilingual Member Services Teller – Grow in Financial Care

North Coast Credit Union; Mount Vernon (WA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Paid time off

11 paid holidays

Paid sick time

401(k) retirement plan

Medical, dental and vision insurance

Life and disability insurance

Bereavement leave

Job summary

North Coast Credit Union in Mount Vernon seeks a bilingual Member Services Representative focused on teller duties. You’ll greet members, process transactions, handle cash with accuracy, and help connect people with services that support their financial goals.

This full-time role involves occasional travel to other branches, emphasizes empathy and clear communication, and offers growth toward broader financial service responsibilities within a mission-driven organization.

Qualifications

• High school diploma or equivalent.
• The ability to convey financial terminology in Spanish and English (highly preferred).
• Strong communication and interpersonal skills.
• The ability to multitask and work in a fast-paced environment.
• Strong organizational skills and be detail-oriented.
• Basic computer skills.
• The ability to travel to other branches.
• Previous cash handling experience (highly preferred).
• Previous customer service experience (preferred).
• The ability to obtain NMLS Registration and Notary license.

Responsibilities

• Welcome members and provide accurate teller services, including cash handling and transaction processing.
• Balance and safeguard your cash drawer with strong attention to detail.
• Resolve account questions with empathy and professionalism.
• Educate members on services that support their financial goals.
• Open accounts and assist with lending as you grow in the role.
• Maintain accurate records and protect member information.
• Travel to other branches to support operational needs.

Skills

Bilingual (Spanish/English)

Customer service

Cash handling

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

North Coast Credit Union in Mount Vernon seeks a bilingual Member Services Representative focused on teller duties. You’ll greet members, process transactions, handle cash with accuracy, and help connect people with services that support their financial goals.

This full-time role involves occasional travel to other branches, emphasizes empathy and clear communication, and offers growth toward broader financial service responsibilities within a mission-driven organization.