Bilingual Teller: Customer-First Banking

PNC; Thousand Oaks (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

401(k) with match

Job summary

PNC is seeking a Teller for the Thousand Oaks branch. The role focuses on delivering exceptional customer experiences, educating customers on financial options, and driving product referrals.

Candidates should be customer-focused and capable of managing risk while maintaining branch operations. Bilingual Spanish is preferred; sponsorship for visas is not provided. This position emphasizes in-office work and a supportive culture.

Qualifications

• No university/college degree required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, ensuring teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller for the Thousand Oaks branch. The role focuses on delivering exceptional customer experiences, educating customers on financial options, and driving product referrals.

Candidates should be customer-focused and capable of managing risk while maintaining branch operations. Bilingual Spanish is preferred; sponsorship for visas is not provided. This position emphasizes in-office work and a supportive culture.