Bilingual Teller – Customer Experience Driver

PNC; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Educational assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC is seeking a full-time Teller for our Retail Branch in Orlando, based at 2811 S Orange Ave. The role emphasizes delivering a superior customer experience, educating clients on banking options, and identifying opportunities to increase wallet share.

Bilingual Spanish is preferred to assist a diverse customer base and ensure accessible service. The position is in-office within the DENOVO MARKET AT SOUTHSIDE BRANCH network, offering a collaborative culture and opportunities for growth within

Qualifications

• No degree required; relevant knowledge and abilities.
• No required certifications or licenses.
• No language assessments required or preferred language assessments

Responsibilities

• Delivers a unique customer experience and educates customers on banking options.
• Identifies banking opportunities and makes referrals to branch staff.
• Performs lobby engagement to connect customers with PNC products and technology.
• Applies product and procedural knowledge to resolve customer problems.
• Ensures teller and branch operations are completed accurately and efficiently.

Skills

Banking

Customer Experience

Customer Service

Proactive Sales

Accountability

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

No Degree

Job description

PNC is seeking a full-time Teller for our Retail Branch in Orlando, based at 2811 S Orange Ave. The role emphasizes delivering a superior customer experience, educating clients on banking options, and identifying opportunities to increase wallet share.

Bilingual Spanish is preferred to assist a diverse customer base and ensure accessible service. The position is in-office within the DENOVO MARKET AT SOUTHSIDE BRANCH network, offering a collaborative culture and opportunities for growth within