Bilingual Teller: Customer Banking & Tech Support

PNC Financial Services Group, Inc.; San Antonio, Northern (TX, KY); Hybride; USD 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Paid time off

Résumé du poste

PNC Financial Services Group, Inc. seeks a Teller at its Westover Hills branch in San Antonio, TX. The role centers on delivering a friendly, efficient customer experience, handling high-volume transactions, and guiding customers to use digital banking tools.

The ideal candidate has solid customer service skills, comfort with technology, and the ability to identify referral opportunities while maintaining accuracy and compliance. Bilingual Spanish is preferred for better community service.

Qualifications

• Experience in customer service or retail banking preferred.
• Ability to explain banking options and use of technology to customers.
• Strong communication, problem solving, and attention to detail.

Responsabilités

• Deliver a helpful customer experience with high-volume transactions.
• Educate customers on mobile and online banking options.
• Identify opportunities and refer products to branch staff.
• Engage with customers in the lobby to connect them to PNC products.
• Support branch operations and ensure accuracy in daily tasks.

Connaissances

Customer service

Relationship skills

Digital literacy

Referrals & upsell

Outils

Banking software

Description du poste

PNC Financial Services Group, Inc. seeks a Teller at its Westover Hills branch in San Antonio, TX. The role centers on delivering a friendly, efficient customer experience, handling high-volume transactions, and guiding customers to use digital banking tools.

The ideal candidate has solid customer service skills, comfort with technology, and the ability to identify referral opportunities while maintaining accuracy and compliance. Bilingual Spanish is preferred for better community service.