Bilingual Teller - Customer Experience & Referrals

PNC; East Norriton Township (Montgomery County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Paid time off and holidays

Education assistance

Job summary

PNC's East Norriton branch in East Norriton, PA is hiring a Full-Time Teller to deliver a welcoming customer experience, educate customers on digital tools, and identify banking opportunities during interactions. This in-office role prefers bilingual Spanish speakers and emphasizes service, accuracy, and adherence to policies while supporting financial wellbeing for customers.

Join a team that values inclusion and work-life balance, with opportunities to grow within the Retail organization and

Qualifications

• No university degree required; high school diploma or equivalent acceptable.
• Prior customer service or teller experience preferred but not required.
• Bilingual Spanish preferred for this role.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer Focused

Managing Risk

Spanish Speaking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's East Norriton branch in East Norriton, PA is hiring a Full-Time Teller to deliver a welcoming customer experience, educate customers on digital tools, and identify banking opportunities during interactions. This in-office role prefers bilingual Spanish speakers and emphasizes service, accuracy, and adherence to policies while supporting financial wellbeing for customers.

Join a team that values inclusion and work-life balance, with opportunities to grow within the Retail organization and