Bilingual Talent Advisor (English/Spanish) – Sales

Surge Staffing; Romeoville (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Surge Staffing is seeking a bilingual Talent Advisor (English and Spanish) for a permanent full-time internal role. The position emphasizes high energy, strong work ethic, and a good phone voice, with immediate consideration given to qualified candidates.

Entry-level Customer Service Representative/Sales duties apply, and this is a bilingual position (English and Spanish). Responsibilities include recruiting, interviewing, client and candidate coordination, and driving sales activities to

Qualifications

• Must read, speak and write in English and Spanish.
• High school diploma required; or equivalent work experience/education greatly preferred
• Must have sales experience at least 1 year
• Previous supervisory or leadership experience a plus
• Previous experience in sales, human resources, or a service industry recommended
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Ability to travel to various locations and customer sites as needed; reliable transportation a must
• Ability to work effectively and efficiently independently as well as in a group setting
• Sales-minded, team-oriented and exceptionally calm under pressure

Responsibilities

• Deliver superb customer service to clients and temporary associates
• Must have at least 1 year of sales experience
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
• Recruit, conduct interviews and follow-up with candidates and temporary associates
• Successfully and strategically match employee skill sets to customers' hiring needs
• Assist in the development of business leads & retention of current clientele
• Act as a professional and reliable liaison between temporary associates and clients
• Maximize billable hours to increase market share and branch profits
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
• Present customers with additional Surge Staffing products and services
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

Skills

Bilingual English-Spanish

Sales experience

Customer service mindset

Education

High school diploma

Tools

Microsoft Office

Job description

Surge Staffing is seeking a bilingual Talent Advisor (English and Spanish) for a permanent full-time internal role. The position emphasizes high energy, strong work ethic, and a good phone voice, with immediate consideration given to qualified candidates.

Entry-level Customer Service Representative/Sales duties apply, and this is a bilingual position (English and Spanish). Responsibilities include recruiting, interviewing, client and candidate coordination, and driving sales activities to