Bilingual Support Engineer I: Spanish/English (On-Site)
TECHNOLOGY & INNOVATION
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Job summary
K3 Technology in Dallas, TX is seeking a bilingual Support Engineer I (Tier 1) to join on-site team. You will triage tickets, fulfill service requests, and resolve basic IT issues while delivering white-glove customer support in English and Spanish.
As the first point of contact for clients, you will escalate complex problems per process, collaborate with internal teams, and contribute to improving end-user experiences in a cloud-centric managed services environment.
Job description
K3 Technology in Dallas, TX is seeking a bilingual Support Engineer I (Tier 1) to join on-site team. You will triage tickets, fulfill service requests, and resolve basic IT issues while delivering white-glove customer support in English and Spanish.
As the first point of contact for clients, you will escalate complex problems per process, collaborate with internal teams, and contribute to improving end-user experiences in a cloud-centric managed services environment.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
