Bilingual Student Support & Resources Advisor

Rialliance; Providence (RI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health & dental benefits

Paid vacation & holidays

403b retirement plan

Job summary

Dorcas International Institute of RI is seeking a Student Support Advisor to build rapport with students and connect them with needed resources using active listening, empathy, and empowerment.

This full-time role (37.5 hours/week) in Providence, RI requires bilingual Spanish/English skills, exceptional interpersonal abilities, motivational interviewing, and the capacity to manage multiple clients with diverse backgrounds while maintaining meticulous records and timely follow-ups.

Qualifications

• Associate’s degree or 4 years equivalent experience required.
• Bilingual Spanish/English is required.
• Strong interpersonal and rapport-building skills.

Responsibilities

• Coordinate and make appropriate referrals internally and externally for needed resources and services.
• Ensure proper follow ups, have face-to-face or virtual interactions with clients and other parties as needed.
• Provide problem solving assistance; act as mediator/liaison internally and externally.
• Track, maintain and report student attendance, testing outcomes, and progress through education programs.
• Maintain systematic records of student interactions, services and referrals, and outcomes in agency and external databases as required by funders.
• Remain well versed and up to date in area of student support expertise.

Skills

Bilingual Spanish/English

Interpersonal communication

Motivational interviewing

Time management & multitasking

Problem solving / judgement

Documentation & organization

Patience & diplomacy

Education

Associate’s Degree or 4 years equivalent

Job description

Dorcas International Institute of RI is seeking a Student Support Advisor to build rapport with students and connect them with needed resources using active listening, empathy, and empowerment.

This full-time role (37.5 hours/week) in Providence, RI requires bilingual Spanish/English skills, exceptional interpersonal abilities, motivational interviewing, and the capacity to manage multiple clients with diverse backgrounds while maintaining meticulous records and timely follow-ups.