Bilingual Store Lead — Customer Excellence & Growth

O'Reilly Auto Parts; Upland (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

A leading auto parts retailer is seeking an Assistant Manager to oversee store operations in Upland, California. This role involves leading a team in providing excellent customer service, supervising staff, managing hiring processes, and ensuring efficient operations. The ideal candidate will have a strong background in retail management, experience in customer service, and relevant certifications. This position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Experience providing excellent customer service in a retail environment.
• Ability to supervise staff and manage team performance.
• Skills in hiring and training team members.

Responsibilities

• Lead the store team in customer service.
• Ensure proper staffing during peak hours.
• Assist with hiring and training processes.
• Handle customer returns and exchanges efficiently.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

High School Diploma or equivalent

Job description

A leading auto parts retailer is seeking an Assistant Manager to oversee store operations in Upland, California. This role involves leading a team in providing excellent customer service, supervising staff, managing hiring processes, and ensuring efficient operations. The ideal candidate will have a strong background in retail management, experience in customer service, and relevant certifications. This position offers competitive wages, benefits, and opportunities for career growth.