Assistant Store Manager — Growth & Store Ops Lead

O'Reilly Auto Parts; Pomona (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive service company located in Pomona, California, is seeking an experienced Assistant Store Manager to support the Store Manager. The ideal candidate will enhance customer service, supervise team members, and manage store operations when needed. Responsibilities include leading staff to ensure excellent customer service and processing returns efficiently. Required certifications include Sales Specialist Training, while fluency in Spanish is highly desired. A competitive compensation package with additional benefits is offered.

Qualifications

• Sales Specialist Training, Assistant Manager Certification, and RSS Certification are required.
• Certified Parts Professional Certification and ASE Certification are desired.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service on the retail showroom.
• Assist the store manager in setting team member goals and providing feedback.
• Process retail customer returns and exchanges efficiently and accurately.
• Perform all store opening and closing duties.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

A leading automotive service company located in Pomona, California, is seeking an experienced Assistant Store Manager to support the Store Manager. The ideal candidate will enhance customer service, supervise team members, and manage store operations when needed. Responsibilities include leading staff to ensure excellent customer service and processing returns efficiently. Required certifications include Sales Specialist Training, while fluency in Spanish is highly desired. A competitive compensation package with additional benefits is offered.