Bilingual Spanish Teller - Customer-Driven Banking

PNC Financial Services Group, Inc.; Bolingbrook (IL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Paid time off

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Bolingbrook, IL seeks a Teller who is fluent in Spanish and customer-focused. The role delivers a unique customer experience, processes various interactions, and educates customers on banking options while referring opportunities to branch staff.

The position emphasizes accurate daily operations and leveraging technology to assist customers. The base salary ranges from $15.87 to $26.44 per hour, with incentives based on performance.

Qualifications

• Skills, competencies, work experience, education, and certifications required for the role are listed.
• Spanish speaking assessments are required for this position.
• No university degree required for entry-level teller role.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages with customers to position PNC products and use available technology.
• Ensures teller and branch operations and maintenance tasks are completed accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Technology Usage

Sales Skills

Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communication

Fraud Awareness

Multitasking

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Bolingbrook, IL seeks a Teller who is fluent in Spanish and customer-focused. The role delivers a unique customer experience, processes various interactions, and educates customers on banking options while referring opportunities to branch staff.

The position emphasizes accurate daily operations and leveraging technology to assist customers. The base salary ranges from $15.87 to $26.44 per hour, with incentives based on performance.