Bilingual Spanish Teller: Customer-Centric Banking

PNC Financial Services Group, Inc.; Dallas (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller at the East Dallas branch, with a focus on delivering a superior customer experience and promoting financial wellbeing. The role emphasizes in-person interactions and leveraging technology to assist customers.

Based in Dallas, TX, this in-office position requires bilingual Spanish skills and a commitment to accurate, compliant branch operations while supporting branch objectives and customer loyalty.

Qualifications

• Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on alternatives.
• Identifies banking opportunities during interactions and refers to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and completes teller/branch operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller at the East Dallas branch, with a focus on delivering a superior customer experience and promoting financial wellbeing. The role emphasizes in-person interactions and leveraging technology to assist customers.

Based in Dallas, TX, this in-office position requires bilingual Spanish skills and a commitment to accurate, compliant branch operations while supporting branch objectives and customer loyalty.