Bilingual Spanish Retail Assistant Manager — Lead Store Ops

Cricket Wireless LLC.; Nanuet (NY); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time off and holidays

Paid Parental Leave

Tuition reimbursement program

Employee discounts up to 50%

Job summary

AT&T is seeking an Assistant Store Manager to lead store teams, supervise daily operations, and drive top-line results in a dynamic retail environment. You will partner with a store manager to deploy merchandising plans, coaching programs, and sales initiatives that enhance the customer experience across AT&T products and services.

The role includes coaching a team of sales consultants, executing promotional events, and delivering outstanding service while meeting store targets and KPIs.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee day-to-day operation of a retail store in partnership with the store manager.
• Coach and develop a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches to drive store performance.
• Help meet and exceed sales objectives and provide an extraordinary customer experience.
• Conduct outreach and promotional activities, including off-site events as needed.

Skills

Communication

Leadership

Sales experience

Management experience

Planning

Analytical skills

Problem-solving

Wireless terminology

Collaboration

Job description

AT&T is seeking an Assistant Store Manager to lead store teams, supervise daily operations, and drive top-line results in a dynamic retail environment. You will partner with a store manager to deploy merchandising plans, coaching programs, and sales initiatives that enhance the customer experience across AT&T products and services.

The role includes coaching a team of sales consultants, executing promotional events, and delivering outstanding service while meeting store targets and KPIs.