Bilingual Spanish Financial Services Pro

Heights Finance Corporation; Edinburg (TX); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(K) with company match

Job summary

Heights Finance Corporation in Edinburg, TX is seeking a Bilingual (Spanish) Financial Service Representative to deliver exceptional customer service and guide clients through loan processes.

Join a performance-driven team with a hands-on training program, mentorship, and clear paths for internal growth. The role offers full-time hours, competitive hourly pay, and comprehensive benefits.

Qualifications

• Customer service-focused approach with a passion for helping customers.
• Sales-minded with ability to upsell products.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and adaptability.
• Willingness to learn and work in a fast-paced team.
• Team-oriented and collaborative.
• Education: High School diploma or equivalent; college coursework a plus.
• Experience in customer service, sales, or consumer finance preferred but not required.

Responsibilities

• Deliver exceptional service to new and existing customers during the loan process.
• Drive sales growth by educating customers on financial products and services.
• Engage customers through inbound calls and proactive outbound calls.
• Support delinquency management by offering solutions and settlements.
• Participate in hands-on training with mentoring to build skills.
• Ensure compliance with regulatory guidelines and company policies.

Skills

Customer service

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Educational background

Industry experience

Education

High School diploma or equivalent

Job description

Heights Finance Corporation in Edinburg, TX is seeking a Bilingual (Spanish) Financial Service Representative to deliver exceptional customer service and guide clients through loan processes.

Join a performance-driven team with a hands-on training program, mentorship, and clear paths for internal growth. The role offers full-time hours, competitive hourly pay, and comprehensive benefits.