Bilingual Spanish Financial Services Rep

Heights Finance Corporation; San Antonio (TX); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(k) with company match

Employee Assistance Program

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance Corporation in San Antonio, TX is seeking a Bilingual Financial Service Representative. This full-time role offers an hourly range of $15.50–$22.50 with benefits from day one and opportunities for advancement within Attain Finance brands.

You will deliver exceptional service, guide customers through loan processes, and promote financial products. Join a team that values growth, collaboration, and delivering strong customer experiences.

Qualifications

• High School diploma or equivalent required; college coursework or degree is a plus.
• Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!
• Strong customer focus and ability to promote products and services to meet customer needs.
• Excellent verbal and written communication skills with ability to build rapport quickly.
• Ability to think on your feet and offer creative solutions to customer challenges.
• Willingness to learn new systems and processes in a dynamic environment.
• A collaborative spirit with a desire to contribute to team success.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls and make proactive outbound calls.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in hands-on training with mentoring to build skills.
• Ensure Compliance: Follow regulatory guidelines and company policies to protect customer information.

Skills

Customer service

Sales

Communication

Problem solving

Adaptability

Teamwork

Education

High School diploma

College coursework or degree

Job description

Heights Finance Corporation in San Antonio, TX is seeking a Bilingual Financial Service Representative. This full-time role offers an hourly range of $15.50–$22.50 with benefits from day one and opportunities for advancement within Attain Finance brands.

You will deliver exceptional service, guide customers through loan processes, and promote financial products. Join a team that values growth, collaboration, and delivering strong customer experiences.