Bilingual Spanish Financial Services Rep – Growth & Training

Attain Finance; Edinburg (TX); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Job summary

Heights Finance in Edinburg, TX is seeking a Bilingual Financial Service Representative to deliver outstanding customer service, explain loan options, and help customers secure financial solutions. This full-time role emphasizes a sales mindset, strong communication, and a passion for helping others.

You will handle inbound and proactive outbound calls, educate customers on products, support delinquency management, and participate in a structured training program with mentoring for growth.

Qualifications

• Customer-focused and eager to help others in a fast-paced environment.
• Ability to promote products and services that meet customer needs.
• Excellent verbal and written communication; quick rapport builder.
• Problem-solving with a proactive, solutions-oriented mindset.
• Willingness to learn new systems and procedures.
• Team-oriented with collaborative mindset.
• Education as listed; college coursework is a plus.
• Experience in customer service, sales, or consumer finance is preferred but not required.

Responsibilities

• Deliver outstanding service to new and existing customers through the loan process.
• Use consultative sales techniques to educate customers on financial products.
• Manage inbound calls and execute proactive outbound calls to generate business.
• Support delinquency management by working with customers toward resolution.
• Participate in hands-on training with mentoring to grow skills.
• Follow regulatory guidelines and protect customer information and assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem-solving

Adaptability

Team player

Educational background

Industry experience

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Heights Finance in Edinburg, TX is seeking a Bilingual Financial Service Representative to deliver outstanding customer service, explain loan options, and help customers secure financial solutions. This full-time role emphasizes a sales mindset, strong communication, and a passion for helping others.

You will handle inbound and proactive outbound calls, educate customers on products, support delinquency management, and participate in a structured training program with mentoring for growth.