Bilingual Financial Service Rep (Spanish)

Heights Finance Corporation; Austin (TX); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Job summary

Heights Finance Corporation in Austin, TX is hiring a Bilingual (Spanish) Financial Service Representative to deliver exceptional service, build lasting relationships, and help customers secure the financial solutions they need.

This full‑time role offers Mon‑Fri, 8:30am–5:30pm (evenings/weekends as needed), hourly pay of $17.25–$24.25, and benefits from day one including PTO, medical, dental, vision and a 401(k) with company match.

Qualifications

• High School diploma or equivalent required; college coursework a plus.
• Strong customer service and communication skills.
• Willingness to learn and adapt in a fast-paced environment.
• Sales-minded with ability to upsell and cross-sell.
• Team player who collaborates well.
• Experience in customer service, sales, or consumer finance preferred but not required.

Responsibilities

• Deliver exceptional service to new and existing customers, guiding them through the loan process.
• Drive sales growth using consultative techniques and educate customers on financial products.
• Engage customers via inbound calls and proactive outbound outreach.
• Support delinquency management by offering customer-centered solutions.
• Participate in hands-on training and mentorship to build skills and confidence.
• Ensure compliance with regulatory guidelines and company policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem Solving

Adaptability

Team Player

Education

High School diploma or equivalent

College coursework or degree a plus

Job description

Heights Finance Corporation in Austin, TX is hiring a Bilingual (Spanish) Financial Service Representative to deliver exceptional service, build lasting relationships, and help customers secure the financial solutions they need.

This full‑time role offers Mon‑Fri, 8:30am–5:30pm (evenings/weekends as needed), hourly pay of $17.25–$24.25, and benefits from day one including PTO, medical, dental, vision and a 401(k) with company match.