Bilingual Spanish/ English Insurance Customer Service Representative

Foundever; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Spanish/English Insurance Customer Service Representative. This role offers a unique opportunity to support one of the largest insurance providers in the U.S. while working remotely. Enjoy competitive pay and comprehensive benefits, including health and dental insurance, 401(k), and paid time off. With a focus on customer service, you'll engage with clients in both English and Spanish, ensuring their needs are met with empathy and professionalism. This position is perfect for those who thrive in a dynamic environment and are eager to contribute to a diverse and inclusive workplace.

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Opportunities for bonuses

Flexible remote work

Qualifications

• Fluent in English and Spanish.
• Preferred 6 months to 1 year relevant experience.

Responsibilities

• Support one of the largest insurance providers in the U.S.
• Provide exceptional customer service in a remote setting.

Skills

Exceptional customer service skills

Reliability and dependability

Empathetic critical thinking

Service-oriented mindset

Strong organizational skills

Ability to navigate system tools effectively

Education

High school diploma or GED

Job description

Bilingual Spanish/English Insurance Customer Service Representative

Join our team as a Bilingual Spanish/English Insurance Customer Service Representative at Foundever.

Job Overview

Support one of the largest insurance providers in the U.S. as a Bilingual Customer Service Representative. This is a remote, full-time position with paid training, no cold calling involved. A quiet workspace is required during training and work hours.

Benefits

• Competitive pay: $16/hour
• Flexible remote work with weekend shifts as needed
• Comprehensive benefits including 401(k), health, dental, vision, disability insurance, paid time off, and opportunities for bonuses and career growth

Qualifications

• Fluent in English and Spanish
• Reside in Florida
• At least 18 years old
• High school diploma or GED
• Preferred 6 months to 1 year relevant experience
• Open availability during operating hours

Key Skills

• Exceptional customer service skills
• Reliability and dependability
• Empathetic critical thinking
• Service-oriented mindset
• Strong organizational skills
• Ability to navigate system tools effectively

Home Setup Requirements

• Provided equipment including headset
• Hardwired high-speed internet (no wireless/5G)
• Quiet, distraction-free workspace; webcam required during training and work hours
• Own computer or tablet (excluding Kindle Fire); cell phones not permitted for training

Additional Information

Foundever is committed to diversity and equal opportunity employment. We support military families and value the skills veterans bring. For more information, visit www.foundever.com.