Bilingual Spanish/ English Insurance Customer Service Representative

Foundever; Colorado; Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading company as a Bilingual Spanish/English Insurance Customer Service Representative in Colorado. This remote, full-time role involves providing exceptional customer service for a major insurance provider. Enjoy competitive pay, flexible remote work, and comprehensive benefits.

Benefits

Competitive pay

Flexible remote work

Comprehensive benefits

Qualifications

• Fluent in English and Spanish.
• Preferred 6 months to 1 year of relevant experience.

Responsibilities

• Handle customer inquiries without cold calling.
• Provide exceptional service in both English and Spanish.

Skills

Exceptional customer service skills

Reliability and dependability

Empathetic critical thinking

Organizational skills

System navigation skills

Education

High school diploma or GED

Job description

Bilingual Spanish/ English Insurance Customer Service Representative

Join our team at Foundever as a Bilingual Spanish/English Insurance Customer Service Representative in Colorado. This remote, full-time position involves supporting one of the largest insurance providers in the U.S., with paid training provided. A quiet, distraction-free workspace is essential during training and work hours.

About Foundever

Foundever is a global leader in the customer experience (CX) industry, supporting over 9 million customer interactions daily across more than 60 languages in 45 countries. We combine global strength with an entrepreneurial culture to transform CX for companies of all sizes.

Job Overview

As a Bilingual Customer Service Representative, you will handle customer inquiries without cold calling, providing exceptional service in both English and Spanish. Benefits include competitive pay, flexible remote work, and comprehensive benefits.

Requirements

• Fluent in English and Spanish
• Reside in Colorado
• At least 18 years old
• High school diploma or GED
• Preferred 6 months to 1 year of relevant experience
• Open availability during operating hours

Key Skills

• Exceptional customer service skills
• Reliability and dependability
• Empathetic critical thinking
• Organizational skills
• System navigation skills

Home Setup Requirements

• Equipment shipped by Foundever, including headset
• High-speed wired internet connection (no wireless or 5G)
• Quiet, distraction-free workspace with webcam for training and work
• Own computer or tablet (excluding Kindle Fire), no cell phones for training

Additional Information

We support military families and are committed to equal employment opportunity. Visit www.foundever.com to learn more and connect with us on social media.