Bilingual Lending Sales Pro – Spanish

Advance America, Cash Advance Centers, Inc.; Seguin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. seeks a Bilingual Consumer Lending Sales Specialist to join our team in Texas. This full-time role focuses on delivering excellent customer service while achieving branch sales goals, in a regulated financial environment.

Responsibilities include driving customer acquisition, educating customers on loan terms, managing the loan lifecycle, and supporting marketing and compliance initiatives. Fluency in Spanish is required.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards
• Foster a positive team environment while supporting colleagues to enhance customer experience
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

Skills

Bilingual Spanish

Customer Service

Sales

Education

High School Diploma or equivalent

Job description

Advance America, Cash Advance Centers, Inc. seeks a Bilingual Consumer Lending Sales Specialist to join our team in Texas. This full-time role focuses on delivering excellent customer service while achieving branch sales goals, in a regulated financial environment.

Responsibilities include driving customer acquisition, educating customers on loan terms, managing the loan lifecycle, and supporting marketing and compliance initiatives. Fluency in Spanish is required.