Bilingual Spanish Community Relations Liaison

TSG Public Relations; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Metro seeks a Bilingual Spanish Community Relations Officer to serve as a liaison to the public, officials, educational institutions, and private entities in the East San Fernando Valley. You will promote construction mitigation programs and keep communities informed about transit initiatives and promotions.

The role requires strong outreach, event planning, and cross‑functional coordination, with the ability to operate in English and Spanish and travel to Metro project sites across Los Angeles.

Qualifications

• Bachelor’s degree in communications, Journalism, English, Marketing, Media Studies, or a related field.
• Two years of experience planning, organizing, and implementing in-person and virtual events.
• Must be able to drive to any Metro project office in the East San Fernando Valley.
• Ability to work weekends, early mornings, and evenings.

Responsibilities

• Plans and implements outreach promoting construction mitigation programs to business participants and consumer audiences.
• Interacts with business stakeholders on program activation and marketing requests.
• Coordinates meetings, briefings, and events to promote construction mitigation.
• Represents Metro at public events and before officials and stakeholders.
• Develops communication tools and strategies to increase visibility for affected businesses.

Education

Bachelor’s degree in communications, Journalism, English, Marketing, Media Studies, or a related field

Tools

Salesforce CRM

Microsoft 365

Job description

Metro seeks a Bilingual Spanish Community Relations Officer to serve as a liaison to the public, officials, educational institutions, and private entities in the East San Fernando Valley. You will promote construction mitigation programs and keep communities informed about transit initiatives and promotions.

The role requires strong outreach, event planning, and cross‑functional coordination, with the ability to operate in English and Spanish and travel to Metro project sites across Los Angeles.