Bilingual Soccer Team Support Specialist

Butler Technology Group; Cincinnati (OH); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Soccer Village in Blue Ash, OH is seeking a bilingual Team Support Specialist to join our in-office, full-time team. You will deliver outstanding customer service to soccer clubs, players, and families in English and Spanish.

You’ll manage orders and updates, support inventory checks with Sales, and maintain accurate product data in our Team Hub system. A passion for soccer and clear communication are essential.

Qualifications

• Bilingual fluency in English and Spanish required or preferred.
• Soccer knowledge or passion strongly preferred.
• Excellent verbal and written communication.
• Minimum 2 years in customer service.

Responsabilités

• Deliver outstanding customer service via phone, email, and chat.
• Support soccer clubs and manage club accounts.
• Coordinate orders and provide timely updates.
• Update products in Team Hub system.
• Assist Sales with inventory checks and order follow-ups.
• Process credit memos, refunds, payments, and store orders.

Connaissances

Bilingual communicator

Spanish-English

Soccer enthusiast

Strong communication

Customer-first

Team player

Multitasking

Formation

High school diploma or GED

Description du poste

Soccer Village in Blue Ash, OH is seeking a bilingual Team Support Specialist to join our in-office, full-time team. You will deliver outstanding customer service to soccer clubs, players, and families in English and Spanish.

You’ll manage orders and updates, support inventory checks with Sales, and maintain accurate product data in our Team Hub system. A passion for soccer and clear communication are essential.