Bilingual Sleep Expert: Uncapped Commissions + 401(k) Match

Mattress Firm Inc.; San Diego (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Mental health resources

Employee discounts

On-demand pay

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer's in-store experience by acting as a trusted sleep authority and offering best-in-class products. You’ll help customers find their dream mattress and contribute to an engaging omnichannel environment.

The role emphasizes relationship-building, product knowledge, and achieving sales KPIs with uncapped commissions and a 401(k) match. Strong communication, the ability to lift 50+ pounds, and commitment to excellent service are required.

Qualifications

• Excellent customer service and communication skills.
• Ability to drive sales performance and KPIs.
• Knowledge of sleep products and features to advise customers.

Responsibilities

• Elevate in-store experience by acting as a trusted sleep authority.
• Provide technical and product knowledge to customers and serve as subject matter expert.
• Drive sales performance and KPIs with uncapped commissions.
• Maintain customer relationships during and after purchase and resolve issues.
• Monitor competition and brand advertisements to inform customers.
• Leverage social media to boost brand awareness and sales.

Skills

Customer service

Sales

Product knowledge

Omnichannel

Social media

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer's in-store experience by acting as a trusted sleep authority and offering best-in-class products. You’ll help customers find their dream mattress and contribute to an engaging omnichannel environment.

The role emphasizes relationship-building, product knowledge, and achieving sales KPIs with uncapped commissions and a 401(k) match. Strong communication, the ability to lift 50+ pounds, and commitment to excellent service are required.