Bilingual Sleep Expert — Uncapped Commissions & Growth

Mattress Firm Inc.; Allentown (Lehigh County); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Health insurance

Dental plan

Vision plan

Employee discount

Job summary

Mattress Firm in Allentown is hiring a Sleep Expert to elevate the in-store experience by offering trusted advice on sleep products and helping customers find their ideal mattress.

You’ll engage shoppers with product knowledge, drive sales, and participate in omnichannel initiatives. This role includes hourly tasks, uncapped commissions, and a 401(k) match, with opportunities for growth and training.

Qualifications

• Experience in retail sales or customer-facing roles is preferred.
• Ability to convey product knowledge and recommend solutions.
• Comfort working with sales goals and KPIs.

Responsibilities

• Elevate the in-store experience by providing sleep product expertise.
• Drive sales and hit individual KPIs while representing brand values.
• Maintain relationships with customers and support omnichannel efforts.
• Assist with delivery reminders and after-purchase follow-up.

Skills

Sales skills

Customer service

Product knowledge

Digital tools

Job description

Mattress Firm in Allentown is hiring a Sleep Expert to elevate the in-store experience by offering trusted advice on sleep products and helping customers find their ideal mattress.

You’ll engage shoppers with product knowledge, drive sales, and participate in omnichannel initiatives. This role includes hourly tasks, uncapped commissions, and a 401(k) match, with opportunities for growth and training.