Bilingual Service Leader - Grow Teams & Delight Clients

Masis Staffing Solutions; Richfield (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Masis Staffing Solutions is seeking a Service Manager who is bilingual (English/Spanish) to lead a team of Service Coordinators and drive client satisfaction in Minnesota. The role emphasizes leadership, development of staff, and expansion of business through proactive prospecting and account management.

The position requires a Bachelor’s in a related field and 3+ years of leadership in staffing, with strong emphasis on bilingual communication and cross-team collaboration to meet company goals.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• 3+ years of leadership experience in staffing or a related field.
• Ability to speak multiple languages is highly desirable (bilingual).

Responsibilities

• Lead a team of Service Coordinators to meet productivity and performance goals.
• Lead, mentor and develop Service Coordinators.
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators.
• Balance workload among Service Coordinators to maximize performance and growth.
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.

Skills

Leadership

Bilingual (English/Spanish)

Sourcing strategies

Team development

Client relationship management

Financial reporting understanding

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

Masis Staffing Solutions is seeking a Service Manager who is bilingual (English/Spanish) to lead a team of Service Coordinators and drive client satisfaction in Minnesota. The role emphasizes leadership, development of staff, and expansion of business through proactive prospecting and account management.

The position requires a Bachelor’s in a related field and 3+ years of leadership in staffing, with strong emphasis on bilingual communication and cross-team collaboration to meet company goals.