Bilingual Service Lead – Automotive Customer Experience

Meineke Car Care Centers, Inc.; Fitchburg (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Ongoing training and development

Supportive work environment

Industry exposure through fleet accounts

Job summary

A local automotive service center is seeking a female Service Advisor to manage a team and ensure high customer satisfaction while overseeing daily operations. Candidates should possess strong communication skills, be fluent in Spanish, and have leadership qualities. The role involves managing service flow, addressing customer inquiries, and ensuring timely repairs. Join a passionate team dedicated to high-quality automotive care in a supportive environment.

Qualifications

• Strong leadership and supervisory skills in a service environment.
• Ability to manage paperwork efficiently and ensure timely service.
• Experience in the automotive industry is a plus.

Responsibilities

• Manage a team of automotive service professionals for high customer satisfaction.
• Ensure timely completion of repairs and maintenance tasks.
• Oversee service department operations and manage paperwork flow.

Skills

Excellent communication skills

Customer relationship skills

Fluency in Spanish

Job description

A local automotive service center is seeking a female Service Advisor to manage a team and ensure high customer satisfaction while overseeing daily operations. Candidates should possess strong communication skills, be fluent in Spanish, and have leadership qualities. The role involves managing service flow, addressing customer inquiries, and ensuring timely repairs. Join a passionate team dedicated to high-quality automotive care in a supportive environment.