Bilingual Service Advisor — Tech-Savvy with DVI

Phils Car Care; Fayetteville (AR); On-site; USD 48,000 - 150,000; Full time

Benefits offered by this job

Health insurance

PTO

Employee discounts

Professional development

Job summary

An automotive service shop is seeking a highly skilled Bilingual Service Advisor to bridge communication between technicians and customers in Fayetteville, Arkansas. The ideal candidate has over 3 years of Automotive Service Advising experience, is proficient in both English and Spanish, and possesses strong sales abilities. The role requires using advanced digital tools like Tekmetric to enhance customer service and must ensure that all customers are valued throughout their experience. Health benefits, PTO, and competitive earnings await successful applicants.

Qualifications

• 3+ years of experience in Automotive Service Advising.
• Professional proficiency in both English and Spanish.
• Proven ability to build value and close sales.

Responsibilities

• Use Tekmetric to prepare accurate estimates.
• Present digital inspections to customers clearly.
• Ensure exceptional customer service from start to finish.
• Coordinate workflows to keep jobs on schedule.
• Manage and grow specialized ADAS Calibration services.

Skills

Automotive Service Advising

Bilingual (English and Spanish)

Sales Ability

Tech-Savvy

Tools

Tekmetric

ALLDATA

Identifix

Job description

An automotive service shop is seeking a highly skilled Bilingual Service Advisor to bridge communication between technicians and customers in Fayetteville, Arkansas. The ideal candidate has over 3 years of Automotive Service Advising experience, is proficient in both English and Spanish, and possesses strong sales abilities. The role requires using advanced digital tools like Tekmetric to enhance customer service and must ensure that all customers are valued throughout their experience. Health benefits, PTO, and competitive earnings await successful applicants.