Bilingual Senior Center Ops Lead – San Francisco (Onsite)

TEEMA GROUP; San Francisco (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

TEEMA GROUP seeks a Senior Center Operations Coordinator to support daily operations and programming at a busy senior center in San Francisco, CA.

The ideal candidate is bilingual (English/Spanish or English/Cantonese), energetic, organized, and able to manage participant engagement, classes, and outreach while maintaining safety and records. This 3-month contract is onsite with potential extension, paid $30.00–$34.00 per hour.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Strong customer service, interpersonal, collaboration, and communication skills.
• Ability to work effectively with culturally and linguistically diverse populations.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable working independently and following detailed procedures.
• Proficiency with Microsoft Office and familiarity with database systems.

Responsibilities

• Support daily operations of a high-volume senior center and help maintain a safe, welcoming, and organized environment.
• Engage directly with older adults and provide excellent participant and customer service.
• Coordinate and support recreational activities, educational workshops, wellness programs, classes, and group programming.
• Assist with participant enrollment, referrals, outreach, and program-related services.
• Coordinate activity and workshop schedules and help ensure appropriate program coverage.
• Support volunteers, staff, community partners, and security personnel with daily center activities.
• Assist with building safety, security, and Staff-on-Duty responsibilities.
• Use effective conflict-resolution and de-escalation techniques when participant or operational challenges arise.
• Provide language assistance and translation support for monolingual participants when needed.
• Maintain accurate participant information, program documentation, reports, and operational records.
• Assist with community outreach, site visits, program assessments, and surveys.
• Coordinate program supplies and inventory, including ordering and receiving materials.
• Assist with donation collections and related financial documentation.
• Provide administrative and operational support as needed.
• Follow established policies, procedures, contract requirements, and regulatory standards.
• Travel to other local service sites within San Francisco when needed.

Skills

Bilingual English/Spanish

Bilingual English/Cantonese

Customer service

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Database systems

Job description

TEEMA GROUP seeks a Senior Center Operations Coordinator to support daily operations and programming at a busy senior center in San Francisco, CA.

The ideal candidate is bilingual (English/Spanish or English/Cantonese), energetic, organized, and able to manage participant engagement, classes, and outreach while maintaining safety and records. This 3-month contract is onsite with potential extension, paid $30.00–$34.00 per hour.