Bilingual Senior Account Manager (EN/CH) – Logistics

JD.COM; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual Bonus

Job summary

A leading e-commerce company based in California is looking for a Bilingual Sr. Account Manager. This role involves managing customer accounts, developing strategic plans, and applying logistics expertise. Candidates must have significant experience in contract logistics and be fluent in both English and Mandarin. Competitive pay range of $90,000 to $120,000, with an emphasis on leadership and customer satisfaction.

Qualifications

• 5-10 years in Contract Logistics/3PL in the US.
• Proven expertise in logistics supply chain management.
• Strong leadership and team management skills.

Responsibilities

• Manage customer lifecycle from onboarding to retention.
• Develop strategic plans to maximize client satisfaction.
• Collaborate with clients to implement logistics strategies.

Skills

Account Management

Strategic Planning

Logistics Knowledge

Customer Service

Bilingual (English and Mandarin)

Education

Bachelor's Degree

Tools

CRM Software

Job description

A leading e-commerce company based in California is looking for a Bilingual Sr. Account Manager. This role involves managing customer accounts, developing strategic plans, and applying logistics expertise. Candidates must have significant experience in contract logistics and be fluent in both English and Mandarin. Competitive pay range of $90,000 to $120,000, with an emphasis on leadership and customer satisfaction.