Bilingual Client Manager Mandarin/English

YQN Logistics; Los Angeles (CA); On-site; USD 27,552 - 33,062; Full time

Job summary

YQN Logistics in Los Angeles, CA is seeking a Client Relationship Manager who will be the day-to-day point of contact for assigned clients. The role requires bilingual fluency in Mandarin and English, with at least one year of experience in B2B client management.

The successful candidate will coordinate with various internal teams and maintain strong client relationships, ensuring service performance and addressing any issues that arise. The position offers a competitive hourly wage between $20.00 and $24.00.

Qualifications

• Bilingual fluency in Mandarin and English (spoken and written) is required.
• Minimum 1 year of experience in B2B client relationship management or related fields.
• Strong communication and interpersonal skills with a customer-first attitude.

Responsibilities

• Serve as a point of contact for assigned clients, ensuring professional communication.
• Assist in managing client accounts and resolving issues.
• Support the senior team in preparing reports and client updates.

Skills

Bilingual fluency in Mandarin and English

Strong communication and interpersonal skills

Organizational skills

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Business, Communications, or a related field

Tools

CRM software

Job description

YQN Logistics in Los Angeles, CA is seeking a Client Relationship Manager who will be the day-to-day point of contact for assigned clients. The role requires bilingual fluency in Mandarin and English, with at least one year of experience in B2B client management.

The successful candidate will coordinate with various internal teams and maintain strong client relationships, ensuring service performance and addressing any issues that arise. The position offers a competitive hourly wage between $20.00 and $24.00.