Bilingual Scheduler

Cone Health Medical Group; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cone Health Medical Group is seeking a Scheduler to handle procedure and appointment scheduling, data entry, and general administrative tasks. The role supports accurate patient information, pre-registration, and coordination with pre-authorization to meet financial clearance guidelines.

The schedule is Monday–Friday, 8 AM–5 PM, with responsibilities including anesthesia scheduling when needed and ongoing support for the department to deliver high-quality patient care.

Qualifications

• Requires high school diploma or equivalent.
• Minimum 1 year of related experience.

Responsibilities

• Verify patient demographics and insurance to ensure correct scheduling.
• Match orders to scheduled exams and resolve order discrepancies.
• Complete pre-registration documentation for procedures.
• Coordinate with pre-authorization to ensure financial clearance.
• Schedule anesthesia for adult sedation patients when applicable.
• Perform additional duties as assigned.

Skills

Scheduling

Data entry

Administrative duties

Patient demographics

Insurance verification

Pre-registration

Pre-authorization

Anesthesia scheduling

Education

High school diploma

Job description

The Scheduler is responsible for scheduling procedures and/or appointments. Working under direct supervision, this role also assists with data entry, secretarial duties, and administrative duties in order to assist the department in providing high quality patient care. The schedule for this position is Monday - Friday, 8AM - 5PM.

Essential Job Function:

• Ensures the correct patient and procedure are selected for the appointment by using available sources to obtain/validate patient demographics and insurance information.
• Matches orders to the correct scheduled exam and initiates solutions for incorrect orders and lab results in a timely manner, if applicable to department.
• Assists with accurately completing pre-registration for scheduled procedures and/or appointments in order to ensure that it includes complete documentation of authorization information.
• Works closely with the pre-authorization team in order to ensure financial clearance guidelines have been met.
• Helps schedule anesthesia for adult sedation patients, if applicable.
• Performs other duties as assigned.

Education:

• Required: High school diploma or equivalent.

Experience:

• Required: 1 year of experience.