Bilingual Sales Support Specialist

Iberia Foods LLC

Miami (FL)

On-site

USD 42,000 - 54,000

Full time

7 days ago
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Job summary

Iberia Foods LLC, a leading Caribbean and Hispanic food distributor in the United States, seeks a Sales Support Specialist to back the sales team with order processing, reporting, and customer service. The role emphasizes accurate data management, cross-department collaboration, and efficient operation to drive sales growth.

Candidates should have a Bachelor's degree preference, 2+ years in sales support or related roles, and fluency in English and Spanish.

Qualifications

  • Bachelor's degree preferred in business, marketing, or related field.
  • Minimum 2 years in sales support, administrative, or customer service role.
  • Proficiency in Microsoft Office and CRM software (Salesforce is a plus).
  • Fluent English and Spanish communication skills.

Responsibilities

  • Process sales orders accurately with timely delivery and proper documentation.
  • Prepare and distribute sales reports, presentations, and related materials.
  • Respond to customer inquiries and resolve order/product/service issues promptly.
  • Maintain customer databases and sales records with accurate data.
  • Coordinate with logistics, finance, and marketing to support sales ops.
  • Assist in sales forecasts, budgets, and strategies.
  • Schedule appointments, manage calendars, and organize travel for the team.
  • Identify process improvements within sales support functions.
  • Handle filing, data entry, and correspondence as needed.
  • Perform other duties to support the sales objectives.

Skills

Bilingual English/Spanish
Strong communication
Organizational skills
Multitasking
Customer-centric
Problem-solving
Teamwork

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

Microsoft Office
Salesforce

Job description

Iberia Foods LLC, a leading Caribbean and Hispanic food distributor in the United States, seeks a Sales Support Specialist to back the sales team with order processing, reporting, and customer service. The role emphasizes accurate data management, cross-department collaboration, and efficient operation to drive sales growth.

Candidates should have a Bachelor's degree preference, 2+ years in sales support or related roles, and fluency in English and Spanish.

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