Position
Bilingual Sales Representative
Summary
Responsible to maintain the highest level of customers / vendors satisfaction for existing businesses and accurate transactions processed internally through communicating with customer, management, associates, and related parties.
Essential Duties
- Responsible to ensure inventory levels of parts/materials/product are adequate for customer production requirements as well as supportive of company's inventory management requirements and objectives.
- Works with the customer and vendors to avoid any risk of inventory shortage or aged inventory issues.
- Works in conjunction with the buyer-planner or independently placing purchase orders with suppliers to ensure that all part/items have adequate on-order, in-transit and in-house inventory to meet and satisfy all customer requirements and contractual obligations.
- Assists the Buyer-Planner in negotiating supplier pricing and cost down initiatives on the behalf ofour customer that has account responsibilities.
- Provides support to customer and conpany's sections to assist in reconciling problems encountered with inventory, delivery (incoming and outgoing), quantity or quality of customer required parts/materials.
- In conjunction with the Accounting Department, is responsible to successfully manage all account receivables functions for service/goods provided to the customer in a timely manner.
- Works with the customer to resolve and eliminate accounts receivable issues.
- (Month end closing, Inventory reconciliations, Physical count when necessary, IPS (Internal profit sharing) etc.)
- Generates price quotes, negotiates pricing with the customer, resolves issues relating to pricing with customer and suppliers, and ensures pricing is properly set up in the system.
- Determines customer’s financial status regarding credit limits, monitors for changes and compliance with available credit.
- Is responsible for the achievement and maintenance of proper gross margin levels necessary to sustain the business profitability.
- Develops customer sales forecasts, captures trends, identify expanding or new opportunities, improvements and challenges.
- Assists either verbally or in writing to resolve customer complaints and address inquiries, which may include site-visits and/or specialized reports or analysis.
- Provides written follow-up reports as required.
- Provides sales analysis and profitability forecasts.
- Develops unit budget, monitors and analyzes reason for variances.
- Ensures that unit business practices and requirements meet all Federal regulations or guidelines.
- Ensures that unit business practices and requirements meet all company’s rules
- Participates and supports improvement opportunities (Kaizen) within job scope to include recommendations and/or development of standardized work instruction for current or new business and assisting with review of internal controls.
- Provides assistance when necessary to other staff members, responds to requests by management when and as required.
- Performs all other duties as may be required.
Working Hours / Working style
8:30-17:30
Hybrid working style: 1 day work from home, 4 days at office
Working Location
Farmington Hills, MI
Salary / Benefit
Billingual Sales Representative(60k~130k)
- $60K–$80K:Junior~Mid-level
- $80K–$100K:Experienced / Senior
- $100K–$130K:Senior / Highly Experienced / Immediate Contributor
Competitive Salary with Bonus Opportunities
Paid Time Off
Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
Flexible Spending and Health Savings Accounts
14 Paid Company Holidays
401(k) with Company Contribution
Educational Tuition Reimbursement
Holidays
Saturday, Sunday, Company holidays
Qualifications
- Business-level fluency in both English and Japanese
- 2+ years of sales experience preferred
- Experience in the automotive industry is highly preferred
- Experience working with Japanese companies or Japanese customers preferred
- Strong understanding of Japanese business practices and corporate culture
- Excellent communication, negotiation, and relationship-building skills
- Strong customer service and problem-solving abilities
- Willingness and ability to travel approximately 25–30% of the time
- Ability to work effectively in a cross-cultural business environment