Bilingual RN Health Specialist for CDC INFO (Remote)

Hbcu Connect, Llc; United States; Remote; USD 48,000 - 94,000; Full time

Job summary

Maximus is recruiting a call center Health Specialist (RN) to support the CDC INFO program. This role handles health inquiries with RN expertise, following approved resources and scripts to ensure accurate guidance.

Training runs Monday–Friday 8:00 AM to 4:30 PM Eastern Time. The schedule requires availability Monday–Friday 8:00 AM–4:30 PM or 11:30 AM–8:00 PM with 100% attendance during training. BYO device, home office setup is required.

Qualifications

• RN license must be active and current.
• Bachelor’s Degree in Nursing is required.
• Fluency in English; Spanish language skills preferred.

Responsibilities

• Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries.
• Provides medical subject matter expertise.
• Performs advanced database searches.
• Composes documents, reports, and correspondence.
• Documents all incoming inquiries.

Skills

RN license

Clinical knowledge

Bilingual English/Spanish

Customer service

Research skills

Education

Bachelor's Degree in Nursing

Tools

Microsoft Office

Job description

Maximus is recruiting a call center Health Specialist (RN) to support the CDC INFO program. This role handles health inquiries with RN expertise, following approved resources and scripts to ensure accurate guidance.

Training runs Monday–Friday 8:00 AM to 4:30 PM Eastern Time. The schedule requires availability Monday–Friday 8:00 AM–4:30 PM or 11:30 AM–8:00 PM with 100% attendance during training. BYO device, home office setup is required.