Bilingual Retail Teller — Customer-Centric Banking

Oriental; Dorado (PR); On-site; USD 26,000 - 34,000; Full time

Job summary

Oriental in Dorado, PR is seeking an Associate, Retail Channel (Teller) to provide superior customer service and handle a range of transactional services while promoting bank products in accordance with established processes and regulations. This on-site role requires bilingual English/Spanish and prior retail or cash handling experience.

The position emphasizes accuracy, adherence to procedures, and the ability to manage multiple tasks, with opportunities to cross-sell bank services.

Qualifications

• Associate degree or approved credits in Business Administration or related field.
• One year of retail, customer service, or cash register experience.
• Fully bilingual: English and Spanish (written and verbal).
• Basic mathematical skills; detail oriented; able to multitask.

Responsibilities

• Provide high quality, efficient services to customers in accordance with procedures.
• Promote bank products and cross-sell to customers.
• Ensure transactions comply with policies, guidelines, and regulations.
• Handle deposits, withdrawals, transfers, and other cash transactions; manage cash limits.

Skills

Bilingual EN/ES

Customer service

Cash handling

MS Office

Verbal & written comms

Education

Associate degree

Tools

MS Office

Visio

Job description

Oriental in Dorado, PR is seeking an Associate, Retail Channel (Teller) to provide superior customer service and handle a range of transactional services while promoting bank products in accordance with established processes and regulations. This on-site role requires bilingual English/Spanish and prior retail or cash handling experience.

The position emphasizes accuracy, adherence to procedures, and the ability to manage multiple tasks, with opportunities to cross-sell bank services.