Bilingual Retail Store Leader & Customer Experience

O'Reilly Auto Parts; Chapin (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Stock purchase plan

401k

Health insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Chapin, SC is seeking an Assistant Store Manager to support the Store Manager in sales, service, and operations. This role leads the team and acts during Manager absence to keep store performance strong.

You'll focus on staffing, customer experience, training, and efficiency across store processes, while fostering a welcoming environment for customers and colleagues. Bilingual candidates encouraged.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification, RSS Certification.

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels at the showroom, implementing programs like Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot.
• Assist the store manager with staffing, coaching, goal setting, and ensuring team members stay current on training.
• Support in recruiting tasks, interviewing, and selecting qualified team members.
• Ensure phone etiquette and timely processing of buy online/ship to store and other orders.

Skills

Sales specialist training

Assistant Manager Certification

RSS Certification

Job description

O'Reilly Auto Parts in Chapin, SC is seeking an Assistant Store Manager to support the Store Manager in sales, service, and operations. This role leads the team and acts during Manager absence to keep store performance strong.

You'll focus on staffing, customer experience, training, and efficiency across store processes, while fostering a welcoming environment for customers and colleagues. Bilingual candidates encouraged.