Bilingual Retail Service Leader (Shift & Sales)

O'Reilly Auto Parts; Peoria (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Paid time off

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role may assume shift management when needed.

Bilingual candidates are encouraged to apply; strong communication and RSS Certification are desired. The position offers a robust compensation package and opportunities for growth within the store network.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Bilingual candidates encouraged to apply.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure all store operations and opening/closing duties are completed.
• Process buy online/ship to store orders and transfers in a timely manner.
• Handle returns, exchanges, and refunds accurately and efficiently.

Skills

Strong communication skills

RSS Certification

Bilingual

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role may assume shift management when needed.

Bilingual candidates are encouraged to apply; strong communication and RSS Certification are desired. The position offers a robust compensation package and opportunities for growth within the store network.