Bilingual Retail Service Lead

O'Reilly Auto Parts; Monahans (TX); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition educational assistance

Career growth opportunities

Résumé du poste

O’Reilly Auto Parts is seeking a Retail Service Specialist to support Store Managers in sales, customer service, and store operations. The role includes shift management in their absence and requires strong communication and multi-language skills. Bilingual candidates are encouraged to apply.

The position will oversee customer service in the showroom, manage transfers and orders, and ensure accurate in-store invoicing and returns. A robust compensation package supports career growth.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Fluency in multiple languages (Spanish is highly desired)

Responsabilités

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure policy adherence.
• Process buy online/ship to store, hub and store transfers, and DC add orders timely.

Connaissances

Strong communication skills

Bilingual ability (Spanish desired)

Retail sales experience

Automotive systems knowledge

Formation

RSS Certification

ASE Certification

Description du poste

O’Reilly Auto Parts is seeking a Retail Service Specialist to support Store Managers in sales, customer service, and store operations. The role includes shift management in their absence and requires strong communication and multi-language skills. Bilingual candidates are encouraged to apply.

The position will oversee customer service in the showroom, manage transfers and orders, and ensure accurate in-store invoicing and returns. A robust compensation package supports career growth.