Bilingual Retail Service Lead

O'Reilly Auto Parts; Los Lunas (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages and PTO

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may involve shift management in the absence of store leadership, with bilingual candidates encouraged to apply.

Responsibilities include leading the team to deliver top-notch customer service to retail and professional customers, managing service programs, handling purchases, transfers, returns, and ensuring security

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.

Skills

Strong communication

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may involve shift management in the absence of store leadership, with bilingual candidates encouraged to apply.

Responsibilities include leading the team to deliver top-notch customer service to retail and professional customers, managing service programs, handling purchases, transfers, returns, and ensuring security