Bilingual Retail Service Lead

O'Reilly Auto Parts; Bangor (ME); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist in Bangor, Maine. The role involves supporting store management while ensuring excellent customer service and operations. Responsibilities include leading the team, handling customer transactions, and performing store management duties. The ideal candidate should possess strong communication skills and have retail experience, particularly in auto parts. This position offers competitive wages and various benefits including a 401k plan and medical insurance.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification is necessary.
• Retail sales experience in auto parts is preferred.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels and team execution.
• Ensure proper handling of customer returns and exchanges.
• Perform store opening and closing duties.
• Ensure compliance with company policies.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Job description

A leading auto parts retailer is seeking a Retail Service Specialist in Bangor, Maine. The role involves supporting store management while ensuring excellent customer service and operations. Responsibilities include leading the team, handling customer transactions, and performing store management duties. The ideal candidate should possess strong communication skills and have retail experience, particularly in auto parts. This position offers competitive wages and various benefits including a 401k plan and medical insurance.