Automotive Parts Specialist - Multilingual Service Pro

O'Reilly Auto Enterprises, LLC; Bangor (ME); Presencial; USD 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Starting benefits from day one

401k with employer contributions

Medical, dental, vision insurance

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers in Bangor, ME. You will assist in selecting merchandise, handle phone inquiries, and support store management with daily tasks.

Bilingual candidates are encouraged to apply and you may drive a delivery vehicle when needed. The role emphasizes friendly service, accurate price quotes, and upselling related items while maintaining the cash drawer and processing payments per policy.

Formación

• Must be able to quickly match alphanumeric sequences.
• Must provide outstanding, friendly and professional customer service.
• Able to multitask, handling customers in-store and on the phone simultaneously.
• Familiar with automotive parts and sales is a plus.
• Spanish language skills are highly desired.

Responsabilidades

• Greet customers promptly and assist with merchandise selection.
• Support store management in daily tasks and associate duties.
• Handle phone inquiries, look up parts, quote prices, and promote related items.
• Process transactions and returns per company policy.
• Address and resolve customer complaints in a courteous manner.

Conocimientos

Alphanumeric matching

Customer service

Multitasking

Bilingual Spanish

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers in Bangor, ME. You will assist in selecting merchandise, handle phone inquiries, and support store management with daily tasks.

Bilingual candidates are encouraged to apply and you may drive a delivery vehicle when needed. The role emphasizes friendly service, accurate price quotes, and upselling related items while maintaining the cash drawer and processing payments per policy.