Bilingual Retail Customer Service Specialist

Sherwin Williams; La Crosse (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Retail Customer Service Specialist in La Crosse, WI. You will use your English and Spanish skills to assist customers, answer questions, and support transactions in a fast-paced retail setting.

This role emphasizes delivering high-quality service, resolving issues, and contributing to store success. You will interact with shoppers, process payments, and help maintain an inviting, customer-focused environment.

Qualifications

• Bilingual in English and Spanish required.

Responsibilities

• Address customer inquiries and resolve issues.
• Support transaction processes, including payments and returns.
• Maintain a high standard of customer service to enhance store performance.

Job description

Join Sherwin-Williams, a global authority in the paint and coatings industry, as a Bilingual Retail Customer Service Specialist. In this role, you will utilize your bilingual skills to assist both English and Spanish-speaking customers, ensuring a high-quality shopping experience. Your primary responsibilities will include addressing customer inquiries, resolving issues, and supporting transaction processes while maintaining Sherwin-Williams' commitment to excellent customer service. This position offers a dynamic work environment where you will play a key role in maintaining customer satisfaction and driving our store’s success.