Bilingual Retail Associate (Spanish/English) – Paint & Solutions

Sherwin-Williams; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Sherwin-Williams in Cleveland is seeking a part-time Store Associate to assist customers, answer questions about paints and coatings, and recommend solutions while maintaining product displays.

You will handle sales transactions, stock shelves, assist in deliveries when needed, and strive to meet monthly sales goals. Bilingual English/Spanish skills and a positive customer service mindset are valued.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams in Cleveland is seeking a part-time Store Associate to assist customers, answer questions about paints and coatings, and recommend solutions while maintaining product displays.

You will handle sales transactions, stock shelves, assist in deliveries when needed, and strive to meet monthly sales goals. Bilingual English/Spanish skills and a positive customer service mindset are valued.