Bilingual Retail Account Executive

Sysco; Fairburn (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading food distributor in Fairburn, Georgia is seeking a motivated sales representative fluent in Spanish. The position involves promoting products and building customer relationships, while achieving sales and profit goals. Candidates should have a high school diploma and at least 3 years of relevant experience. Proficiency in Microsoft Suite and excellent organizational skills are required for managing multiple customer accounts. Opportunities for ongoing training on FreshPoint technologies will be provided.

Qualifications

• 3+ years prior retail sales, merchandising, or management experience.
• Valid driver's license with a driving record that meets company standards.

Responsibilities

• Manage day-to-day customer inquiries and ensure customer satisfaction.
• Increase share of wallet with customers by identifying their needs.
• Utilize CRM tool for account management and opportunity tracking.
• Conduct ongoing training on FreshPoint technologies.

Skills

Fluent in Spanish

Knowledge of marketing principles

Excellent organizational skills

Proficient in Microsoft Suite

Ability to sell

Ability to multitask

Education

High school diploma or equivalent

Bachelor’s degree in business, Sales, or Marketing

Job description

Must be fluent in Spanish written and verbal.

Job Profile Summary

This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company.

Position Purpose

This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company.

Primary Responsibilities

• Account Management: Day-to-day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA Compliance & Ensure Customer Satisfaction; Build out customer call plan and execute against company expectations.
• Increase Share of Wallet with Existing Customers via: Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer’s questions about products, prices, availability and product uses; provide product information and practical training to customer personnel.
• Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
• Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
• Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Education

• High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards.
• Bachelor’s degree in business, or Sales, and Marketing preferred.

Experience

Preferred 3+ years prior retail sales, merchandising or management.

Skills

• Knowledge of marketing principles, product lines, ordering procedures and credit terms.
• Ability to manage end-to-end initiatives through challenging deadlines.
• Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment.
• Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)
• Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
• Ability to sell, ability to multitask, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver.
• Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices.