Bilingual Restaurant Assistant Manager - Lead Team Growth

ADP, Inc.; El Paso, Indiana (TX, PA); On-site; USD 38,000 - 43,000; Full time

Job summary

Wingstop is seeking an Assistant Manager to support the store manager in planning, organizing, training, and leading the team to achieve sales, cost, and guest satisfaction targets.

The role requires 2+ years in food service or retail supervisory experience, strong leadership, and ability to work 40 hours weekly including mornings, evenings, weekends, and holidays. Bilingual English/Spanish is a big plus and Microsoft Office fluency is expected.

Qualifications

• Must be 18 years of age or older.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly.
• Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience.
• Proficiency in analyzing profit and loss statements and overall financial performance of restaurant.
• Demonstrated ability in recruiting and selecting team members.
• Knowledge of Labor Laws.
• Strong written and verbal communication skills.
• Initiative and assertiveness.
• Strong interpersonal skills and conflict resolution skills.
• Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged.
• Passionate about hospitality and serving the guest.
• Ability/flexibility to work 40 hours per week including mornings, evenings, weekends and/or holidays.
• Ability to problem solve.
• Ability to accept feedback and willingness to improve.
• Ability to set goals, create action plans, and implement those plans.
• Ability to measure performance, subjectively and objectively.

Responsibilities

• Oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
• Lead the restaurant operations and drive results through people development, sales and profit growth.
• Hire, train and develop team members that share the Wingstop mission to Serve the World Flavor.
• Convey the Wingstop culture to the crew and be a creative team player who is passionate about hard work, fun, and dedication to the brand's success.
• Staff the restaurant timely and efficiently with carefully selected team members.
• Create team member schedules to ensure proper staffing levels for expected sale volumes, considering payroll and overtime costs.

Tools

Microsoft Office

Job description

Wingstop is seeking an Assistant Manager to support the store manager in planning, organizing, training, and leading the team to achieve sales, cost, and guest satisfaction targets.

The role requires 2+ years in food service or retail supervisory experience, strong leadership, and ability to work 40 hours weekly including mornings, evenings, weekends, and holidays. Bilingual English/Spanish is a big plus and Microsoft Office fluency is expected.