Bilingual Restaurant Assistant Manager — Lead & Grow

NORCROSS GROUP; Midlothian (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

Wingstop's mission is to serve the world flavor. We are looking for team members who want to deliver a flavor experience.

We seek excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Qualifications

• Must be 18 years of age or older.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly.
• Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience.
• Proficiency in analyzing profit and loss statements and overall financial performance of restaurant.
• Demonstrated ability in recruiting and selecting team members.
• Knowledge of Labor Laws.
• Strong written and verbal communication skills.
• Initiative and assertiveness.
• Strong interpersonal and conflict resolution skills.
• Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged.
• Passionate about hospitality and serving the guest.
• Ability/flexibility to work 40 hours per week including mornings, evenings, weekends and/or holidays.
• Ability to problem solve.
• Ability to accept feedback and willingness to improve.
• Ability to set goals, create action plans, and implement those plans.
• Ability to measure performance, subjectively and objectively.

Responsibilities

• Oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
• Provide strategic and tactical leadership for the restaurant.
• Maintain operations and drive results through people development, sales and profit growth.
• Hire, train and develop team members that share the Wingstop mission to Serve the World Flavor.
• Create team member schedules to ensure proper staffing levels for expected sale volumes.
• Audit all facets of operations, understand budget and cost trends, and develop solutions to improve performance.
• Control cash, property, product and equipment; manage labor and food costs; meet targets set by leadership.
• Ensure facilities meet company standards and maintain clear communication across the organization.

Skills

Leadership

Communication

People management

Problem solving

Microsoft Office

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Wingstop's mission is to serve the world flavor. We are looking for team members who want to deliver a flavor experience.

We seek excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.