Bilingual Resident Experience & Leasing Manager

Pegasus Residential, LLC; Jacksonville (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Generous commission

15 days PTO

12 paid holidays

100% paid medical benefits

401k with company match

Career growth

$1,000–$1,500 referral bonus

Job summary

Pegasus Residential, LLC in Jacksonville, FL seeks a Resident Relations Manager to deliver exceptional resident experiences and support, oversee leasing teams, and resolve issues with high-level communication.

This role emphasizes customer focus, social media savvy, and proficiency with OneSite and MS Office, with generous rewards and paths for career growth within a best-in-class property management culture.

Qualifications

• Multifamily experience required.
• Strong interpersonal and communication skills.
• Customer-focused attitude with excellent written and verbal abilities.
• Knowledge of social media is a plus.
• Proficiency with OneSite and MS Office Suite.

Responsibilities

• Be the front liner for resident experience and support, handling issues and lease inquiries with professional consultative communication.
• Oversee the leasing team and provide assistance as needed to ensure tenant satisfaction and smooth operations.

Skills

Multifamily experience

Customer-focused

Interpersonal skills

Social media

Communication skills

Tools

OneSite

MS Office

Job description

Pegasus Residential, LLC in Jacksonville, FL seeks a Resident Relations Manager to deliver exceptional resident experiences and support, oversee leasing teams, and resolve issues with high-level communication.

This role emphasizes customer focus, social media savvy, and proficiency with OneSite and MS Office, with generous rewards and paths for career growth within a best-in-class property management culture.