Resident Relations & Leasing Lead

Pegasus Residential; Jacksonville, Northern (FL, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous commission

PTO 15 days

Paid Holidays 12

Medical benefits for employee

401k with company match

Referral bonus

Job summary

Pegasus Residential in Jacksonville, FL is seeking an Assistant Community Manager to lead resident experience at Apela House and support leasing operations.

You will handle resident issues, payments, and lease inquiries with strong communication and consultative selling skills while overseeing the leasing team. This role offers growth, competitive benefits, and a collaborative culture.

Qualifications

• Multifamily experience required.
• OneSite experience/knowledge preferred.
• Customer-focused attitude and great interpersonal skills.
• Knowledge of technology products including OneSite.
• Problem-solving skills.
• Self-driven and desire to succeed.
• Working knowledge of Social Media.
• Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook.
• Marketing concepts.
• Customer-focused with excellent communication skills, verbal and written.
• Timely, organized and efficient.
• Adaptable, creative and open-minded.
• Professional appearance and demeanor.
• Sales savvy and eager to help people find the right home.

Responsibilities

• You will be the front liner for resident experience and support.
• Receive all resident issues, payments, lease inquiries, etc.
• Provide positive and genuine experience through high-level communication and strategic consultative selling.
• Oversee the leasing team and provide assistance when needed.

Skills

Multifamily experience

OneSite experience

Customer-focused

Communication skills

Problem-solving

Social Media knowledge

Microsoft Office

Sales oriented

Tools

OneSite

Job description

Pegasus Residential in Jacksonville, FL is seeking an Assistant Community Manager to lead resident experience at Apela House and support leasing operations.

You will handle resident issues, payments, and lease inquiries with strong communication and consultative selling skills while overseeing the leasing team. This role offers growth, competitive benefits, and a collaborative culture.